Fuel Support Payment

 

The Fuel Support Payment is now available through the ServiceWA app. It's a cost-of-living measure to help Western Australians with the cost of fuel.

 

The one-off $100 payment can be used however you choose, including donating it to a charity directly through the ServiceWA app.

 

You can find out more about the charity donation option in the Frequently Asked Questions.

 

Who can claim the Fuel Support Payment?

 

The payment is available to motorists with a valid Western Australian driver’s licence, including learner’s permits, provisional (P platers) and extraordinary driver’s licences.  

 

To claim the payment, you must have a WA residential address and an Australian bank account. There is one payment claim per eligible person. 

 

You won’t be able to claim the payment if:  

 

• Your driver’s licence isn’t a valid Western Australian driver’s licence, has expired or is suspended. 
• You hold a driver’s licence from another Australian jurisdiction. 
• You hold an overseas driver’s licence. 
• You are Western Australian living outside of the state. 

 

To learn more about a valid driver’s licence visit the Department of Transport website.

 

How to claim

 

The fastest and most convenient way to claim the Fuel Support Payment is through the ServiceWA app. You will need to be logged in with your Digital ID and have your valid WA driver’s licence number and Australian bank account details ready. 

 

Visit a ServiceWA Digital Assist Kiosk

 

You can get in-person help with the ServiceWA app to claim your Fuel Support Payment at a ServiceWA Digital Assist Kiosk. They are pop-up support kiosks located at select locations across Western Australia over the next few months. 

 

They provide free, in-person assistance to help you set up the ServiceWA app and set up your Digital ID (myID) to access secure services and offers. You will also receive help to claim the Fuel Support Payment. 

 

Find out more about what to bring with you and where to find the Kiosk locations here.  

 

Alternative ways to claim the Fuel Support Payment

 

If you are unable to, or do not wish to use the ServiceWA app to claim your Fuel Support Payment, there is an alternative manual claim option available.  

 

Claims made through the alternative channel will take up to 8 weeks to process. You will receive an email update from the Fuel Support Payment program team to your nominated email address, with relevant status updates. 

 

Paper form

 

You can claim the payment by submitting a paper form. 

 

You can also visit my electorate office to get a paper form and assistance from my team.

 

Download and print a paper form here

 

You will need to provide: 

• Full name 
• Date of birth 
• Valid WA driver’s licence or learner’s permit number 
• Expiry date 
• Bank account details 
• Email address so we can contact you about the status of your claim 

You will also need a copy of your WA driver’s licence (both sides) and an Australian bank statement in your name. Both documents need to show your current residential address. 

 

Mail the completed form and copies of your documents to:  
Fuel Support Payment  
Locked Bag 2  
WELSHPOOL DC WA 6986 

 

Free assistance is also available via the ServiceWA Customer Care line on 13 33 92 or emailing [email protected].

 

If you need assistance or would like more information, please contact my office or complete the enquiry form below.